The student, faculty, and course data is updated every morning in Blackboard. If a student registers for a course, they will automatically be populated into that course by the next day. When the encoded courses are automatically created, faculty are automatically associated with the course. If there is a change in the instructor teaching the course, that change must go through the encoding process so that the course can be associated with the new instructor. Learning Innovations can not manually change instructors if there is an instructor change.

Why do courses remain on the MY FCCJ course listings for one year?

The courses remain on Blackboard server for one year to comply with the college's Incomplete policy. Students have one calendar year to complete a course after an issuance of the "I grade.

Incomplete Grade ("I")

The primary use of the "I" grade is to permit a student to complete academic work that he/she was unable to complete during an academic term, due to reasonable non-academic grounds. The issuance of the "I" grade is the decision of the course instructor. The course instructor may ask the student to furnish documentation verifying the grounds for the student’s request for an "I" grade. The course instructor is not obligated to issue an "I" grade.

In order to be eligible for an "I" grade the student must be passing the course at the time of the request, and have must completed a minimum of 70% of the course work. The "I" grade shall remain in effect no longer than one calendar year from the date of the request for an "I" grade. The student and course instructor shall mutually agree upon the required course work necessary to earn a grade in the course and remove the "I" grade. Upon successful completion of the required course work, the course instructor will initiate a "change of grade form" with the new grade earned to replace the "I" grade. If the required course work is not successfully completed within the one calendar year, the "I" grade will automatically convert to an "F" grade. Students cannot reregister for the courses in which they receive an "I" grade.

How do I know which courses to make available to students at the beginning of the semester?

If you are using Blackboard for the semester, you need to make your course available to your students.

[Make your course available in Blackboard]

Who do I contact if I have issues with Blackboard?

Learner Support Center (LSC)

The Learner Support Center (LSC) provides support for faculty and staff with courseware hardware or software problems. The LSC also provides support for distance learning students.

[http://www.distancelearning.org/learnersupport/index.htm]l

The Learning Support Center will contact Learning Innovations for complex issues.

Why can't Leaning Innovations manually add students to encoded Blackboard courses?

This is an automated process. Once the student registers for the course he/she will be added to the course when the scheduled update is run every morning in Blackboard.